SCARF

We caught up with Lawrence for an insight into the business.

Please name the main purpose of your business.
Scarf delivers free and impartial energy efficiency advice, support and information to domestic properties and businesses, as well as facilitating access to funding, grants and interest free loans to eligible households. Scarf also provides project management services to all sectors for energy related projects.

What are the benefits to operating in Moray?
Moray has above average levels of fuel poverty, contributing factors such as a high percentage of rural areas, off-gas areas and a building construction types such as stone built solid walls with little or no insulation. Operating in Moray enables Scarf to reach out to some of the most vulnerable households in the northeast of Scotland.

How do you connect to your local customers?
Scarf outreach and engagement takes many forms, face to face in customers’ homes, remote interventions, events and also via its digital platforms such as it’s website and social media activities. Scarf also benefits from an extensive partner network and cross referral arrangements.

Why are you part of Moray Chamber of Commerce?
Scarf firmly believe that being a member of the chamber is key to raising awareness of the support services available to households and businesses and ensuring it keeps abreast of what is happening in the area and where collaboration may be key and meaningful.

What are you most proud of?
In the past 18 months, working in partnership with local authorities and sub-contractors, Scarf has facilitated over £15 million of private sector funding being brought into Moray and the northeast via its ECO (Energy Company Obligation) programmes, including over 600 buildings receiving upgrades, averaging around £20,000 per property.

Finally, name one misconception that people have about your business.
Many people who have a knowledge of Scarf, think of it as only supporting people in fuel poverty through tariff switching etc, whereby they can provide additional services such facilitating retrofit insulation and renewable technology installations, often fully or part funded at little or no cost to the eligible householder. Providing project management services is another product many businesses are unaware of.